Shipping & Returns

SHIPPING & DELIVERY

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Shipping

We offer $13 shipping across Canada on select items, orders of $150 or more qualify for free shipping.

Delivery

$10 local (within Kamloops) delivery is available on all orders, orders of $150 or more qualify for free delivery. We will process the order within 1 business day and send it out for delivery. It may take up to 2 business days for delivery.

 

RETURNS

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Our policy lasts 30 days. If 30 days have gone by since your purchase, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not accept mail in refunds or exchanges.

Some goods are exempt from being returned.

Non-returnable items:

  • Gift cards
  • All food products and consumables
  • All drinkware including but not limited to: water bottles, mugs ,& wine glasses
  • Scrunchies

To complete your return, we require a receipt or proof of purchase.

Refunds (if applicable)
Your refund will be processed in-store, and a credit will be applied to your original method of payment, refunded onto an in-store gift card, or store credit.

Sale items (if applicable)
Only regular priced items may be refunded, all sale items are final sale and cannot be refunded.

Exchanges (if applicable)
If you need to exchange an item, please visit us in store at 404 Victoria St., Kamloops, BC.

Gifts
If the item was marked as a gift when purchased or you cannot provide proof of purchase, you’ll receive an in-store gift card or credit for the current value of your return.